FrontDesk.
Property management
The first industry we built for. Battle-tested at a 66-unit mixed-use building in Ohio. FrontDesk is now available as a configurable template — typical build time 1–2 weeks, significantly cheaper than a custom build, and ready to handle the things every small landlord deals with: tenant texts, maintenance tickets, lease renewals, compliance inspections, and a virtual pet that watches the building's KPIs.
Small landlords running 5–100 units.
Mixed-use, residential-only, or commercial. One person managing the whole operation, or a small team. If your day still involves spreadsheets, group texts, sticky notes, and remembering things in your head, this is built for you.
Not for: 500+ unit portfolios with regional teams. You'd be better served by enterprise software designed for that scale.
Everything Harding uses, configured for you.
Tenant messaging
Tenants text the building. Tickets, replies, and emergency pages happen automatically. Every conversation threaded by unit.
Maintenance tickets
Requests become tickets. Tickets get assigned, age-flagged, and resolved. Repeat issues at the same unit surface on their own.
Inspection tracking
Elevator, fire alarm, HVAC, backflow, pest. Contractors get texted when tests are due. Overdue items are flagged automatically.
Lease renewals & notices
Automated outreach well before expiration. Move-out workflow for tenants leaving. Welcome sequences for new move-ins.
White Glove
Every tenant gets the personal touch — birthdays, anniversaries, holiday greetings, special dates tracked and sent at the right moment.
Inquiry pipeline
Website form submissions land on the dashboard within seconds. Reply immediately or schedule a follow-up. Conversion tracked end-to-end.
Voicemail
Missed calls get transcribed and queued. Listen, convert to a ticket, or set a reminder — all from the dashboard.
Staff directory
Everyone who works the building in one place. Who gets notified for urgent issues, routine maintenance, and off-hours emergencies.
Hosting & backups
The dashboard runs on a Mac Mini in your office. Nightly backups to local disk and SD card. Battery backup for power outages.
System alerts
A red badge appears when something needs attention. Silent when everything's fine.
Weekly summary
Occupancy, response time, renewal rate, inquiry conversion. The numbers that matter, in one weekly view, tuned to your building.
SMS consent
Every tenant has a signed consent form on file. The system enforces it automatically — no text sends without documented opt-in.
Blobby
Your tamagotchi-style pet, named after the blobfish. His mood mirrors your building's KPIs. Evolves when the month closes strong. Sleeps at night. Wakes for emergencies. Greta's team checks the dashboard three times a day because there's a fish to look after.
Yours, not just somebody else's hand-me-down.
Templates are configured — not just delivered. Before we ship, we set up:
- Your building name, address, branding, and color accents
- Your unit list (residential, commercial, mixed)
- Your contractor roster (HVAC company, plumber, fire alarm, etc.)
- Your staff directory and notification preferences
- Your existing lease terms, rent dates, and notice periods
- Your specific compliance categories (varies by state and building type)
- Your White Glove tenant list and special dates
- Your domain name for the website inquiry form (or we set up a new one)
- Your Twilio number, Cloudflare Tunnel, SMTP relay
- Your Blobby's appearance — keep him classic pink, or skin him to your building's colors
Hardware that lives on your desk.
A Mac Mini M4 wrapped in a retro Macintosh-style dock — sized for a desk, looks like 1988, runs in 2026. UPS battery backup keeps it up through Ohio thunderstorms. SD card mirrors the daily backup. The whole thing fits in a shoebox.
Week 1. Free 30-minute kickoff call. We collect your unit list, contractor info, staff directory, and existing systems. We send hardware (Mac Mini in retro dock + UPS).
Week 1–2. We configure the template with your data, set up your Twilio number and tunnel, brand the dashboard, and run an internal test pass. You get progress demos along the way.
Install. For nearby clients, on-site setup, training, and a printed user guide. Remote clients get the same setup guidance and user guide, delivered digitally and in print.
After. Your software runs. Forever. Free. Optional Care Plan to handle the operational layer.
Harding Centre was first.
The whole template was designed and refined while building it for The Harding Centre — a 66-unit mixed-use building in Ohio. They get pioneer benefits forever. Read their story for a deeper dive into what the system actually does day-to-day.
Run a building that could use this?
Tell us about it. We'll quote a template build with a real timeline.
Start a conversation →